Common questions about AI visibility

upwordsupports SEO but is built primarily for AI-generated answers. Traditional SEO focuses on ranking in search results. upwordfocuses on being the answer in AI-generated summaries and responses.

This isn't about replacing SEO. It's about adapting to how search is evolving. Businesses that appear in AI answers often also rank well, but the approach prioritizes answering questions clearly over keyword optimization.

upword is designed for local service businesses across many sectors. If your business serves customers in a specific geographic area and customers choose you based on expertise, upwordis likely a good fit.

This includes medical practices, dental offices, home services (plumbing, HVAC, electrical), professional services (law, accounting), personal care (med spas, salons), and similar businesses. If you're not sure, we're happy to discuss your specific situation.

Not at all. upwordhandles everything behind the scenes — from content creation to publishing and optimization. You don't need to understand AI, SEO, or content marketing.

Your role is simply to provide your expertise when needed and review content if you choose to. Most of our customers spend less than 30 minutes per month on upword-related tasks.

Med spas, HVAC companies, law firms, dental practices, home services, and other local service businesses that want to stay visible as search shifts to AI.

upworduses advanced AI systems to generate high-quality, authoritative content tailored to your business, services, and location. We combine information from your website, your industry expertise, and our understanding of what makes content AI-friendly.

The content is designed to demonstrate your expertise clearly and answer the questions your potential customers are asking.

Every article is built from real research, structured for AI citation, and designed around your local market. This isn't generic content. It's content that positions your business as the trusted expert in your area.

Content is automated and can publish without review. For most businesses, this works well — our systems are trained to produce accurate, professional content.

For regulated industries like medical, legal, or financial services, we strongly recommend reviewing content before publishing to ensure it meets compliance requirements. You have full control over the review process.

Content is published directly to your website. upwordintegrates with most popular CMS platforms and website builders. We handle the technical integration so content appears naturally as part of your existing site.

All content is published under your brand, on your domain, building authority for your business.

Traditional SEO agencies focus on search engine rankings — getting your website to appear higher in Google's blue links. upwordfocuses on AI visibility — ensuring your business appears in AI-generated answers.

This is where search is heading. AI tools are increasingly becoming the first point of contact for people seeking local services. upwordpositions your business for this shift.

We monitor how your business appears across major AI platforms including ChatGPT, Google AI Overview, Perplexity, and others. Our dashboard shows you where you're being mentioned, how often, and in what context.

This visibility tracking is unique to upword— most SEO tools only track traditional search rankings.

Initial value signals often appear within days or weeks. Content starts publishing immediately, and AI systems begin processing it right away.

However, building real authority takes time. Authority compounds through consistent publishing. Most businesses see measurable improvements within 30-60 days, with results continuing to build over months and years. This is a long-term strategy, not a quick fix.

No. upwordfocuses on authority and relevance, not guarantees. We can't control how search engines or AI systems surface businesses — no one can, despite what some agencies claim.

What we can guarantee is high-quality, structured content designed to demonstrate your expertise clearly. Authority and relevance are what drive visibility. upwordhelps you build these systematically.

Results vary by industry, competition, and your existing online presence. Our customers typically see increased AI visibility (appearing more often in AI-generated answers), improved search rankings, and ultimately more qualified leads.

The key is consistency. Businesses that commit to the process long-term see compounding returns on their investment.

Your dashboard shows clear metrics: AI mentions, visibility scores, content performance, and trends over time. You'll see exactly how your presence is building.

We also provide regular reports summarizing your progress and identifying opportunities for improvement.

Yes, absolutely. We believe in earning your business every month. There are no long-term contracts, no cancellation fees, and no hidden commitments.

You can upgrade, downgrade, or cancel whenever you need to. We make it easy because we're confident in the value we provide.

Yes. We offer a 3-day free trial. Billing starts after your trial ends.

You can cancel anytime. We believe in earning your business every month.

Starter (12 articles/month, 3 per week) includes topics aligned to search intent and buyer readiness, clear writing designed to get cited in AI answers, and the Information Gain Engine. Growth (20 articles/month, 4-5 per week) adds faster indexing, stronger internal linking, noticeable AI answer visibility, and Threadmine to turn community questions into AI-recommended content. Authority (30 articles/month, daily) adds the lowest cost per article and dedicated support.

Visit our pricing page for full details on each plan.

Yes. You can upgrade or downgrade your plan at any time. Changes take effect at your next billing cycle. If you upgrade mid-cycle, we'll prorate the difference.

As your business grows or your needs change, your plan can adapt with you.

Yes. For businesses with more than 5 locations or specialized needs, we offer custom enterprise plans. These include higher content volumes, custom integrations, dedicated account management, and tailored reporting.

Contact us to discuss your specific requirements.